What customers have to say about James & Emma London
Meet James & Emma
At James & Emma London, our founders share a lifelong passion for fashion. Both studied Fashion Design & Merchandising, built their careers separately, and later met as a couple, discovering a shared dream of creating their own boutique.
Ten years later, their store is known for personal service, quality collections, and a commitment to truly understanding each customer. Their mission is simple:
Lead new trends.
Deliver lasting quality.
Make every customer feel valued.
James & Emma believe fashion should feel personal, warm, and authentic, and they bring that philosophy into every collection.
FREQUENTLY ASKED QUESTIONS
Yes, we offer free premium shipping because we value you as a customer and want to provide you with the best service.
Yes, you can return your order within 30 days of receiving it.
You can track your order by entering your Order Number or Email/Phone Number on the "Track Your Order" page. Once you’ve entered your information and clicked "Track," you will be able to see the status of your order.
You can pay safely and securely with the following payment methods: PayPal, Credit Card, Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro, and Shop Pay.
Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you don’t see it, feel free to reach out to our customer service team, we’re happy to help you right away.
Email:Info@jamesemmalondon.co.uk
